Salesforce Certified Omnistudio Consultant Plat-Con-201 Prüfungsfragen mit Lösungen:
1. A solution architect is working on a digital transformation project for a client. The client has complex business requirements that need to be implemented using Omnistudio tools. The solution architect needs to decide which Omnistudio tool to use.
Which Omnistudio tool should the solution architect use to automate the client's business processes and create guided interactions using data from the Salesforce org and external sources?
A) Expression Sets
B) Integration procedures
C) Flexcards
D) Omniseripts
2. A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?
A) Embed the existing OmniScript as a reusable component within a new Community OmniScript.
B) Deploy the existing OmniScript to the Community portal using OmniOut.
C) Duplicate the existing OmniScript and deploy the new script on the website.
D) Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.
3. A consultant must design a 360 view of the customer. The business requirements are:
* A header card with account information (name, account number, next billing date, invoice method)
* A list of related contacts (first name, last name, phone)
* All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers
A) Use a Zone Template
B) Use a Custom Style to adjust height and width
C) Use a Block Element with the Collapse property enabled
D) Use a Datatable element
4. Which of the following is a key difference between Integration Procedures and DataRaptors?
A) DataRaptors can access data from external sources.
B) Integration Procedures can retrieve data from multiple related objects.
C) DataRaptors can invoke multiple actions in a single server call.
D) Integration Procedures can access data from external sources.
5. Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?
A) Calculation Action
B) DataRaptor Extract Action
C) Lookup
D) Select
Fragen und Antworten:
| 1. Frage Antwort: D | 2. Frage Antwort: D | 3. Frage Antwort: A,C | 4. Frage Antwort: D | 5. Frage Antwort: D |
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