Apple SUP-2026 Prüfungsthemen:
| Abschnitt | Ziele |
|---|---|
| Thema 1: Netzwerk und Freigabe | - Netzwerkverbindung
|
| Thema 2: Diagnose und Fehlerbehebung | - Support-Verfahren
|
| Thema 3: Geräteeinrichtung und -konfiguration | - Erste Geräteeinrichtung
|
| Thema 4: Geräteverwaltung | - Verwaltungstechnologien
|
| Thema 5: Datenschutz und Sicherheit | - Sicherheitsfunktionen
|
Apple Device Support SUP-2026 Prüfungsfragen mit Lösungen
Frage #1
What would cause you to need to use recovery mode to restore your iPhone?
- A. The secure network connection with Apple is lost.
- B. You want to start in single-user mode.
- C. An App Store update times out.
- D. Your screen is stuck on the Apple logo for several minutes with no progress bar.
Antwort: D 🗳️
Frage #2
How can a system report help when you contact Apple Support?
- A. You can send it to assist the support technician with system configuration details.
- B. It automatically reports damaged hardware components before you call.
- C. It grants Apple Support remote access to your Mac.
- D. It encrypts all user data and uploads it to iCloud for Apple to review.
Antwort: A 🗳️
Erklärung: (Nur für DeutschPrüfung-Mitglieder sichtbar)
Frage #3
What MUST you do before you reach the macOS Recovery options when your Mac with Apple silicon has FileVault or Activation Lock turned on?
- A. Select one of the displayed administrator accounts, then provide the account's password.
- B. Access the Startup Security Utility and enter the administrator's six-digit passcode to unlock the system.
- C. Enter the FileVault recovery key, then select an administrator user account.
- D. Log in using the administrator's Apple ID and two-factor authentication.
Antwort: A 🗳️
Frage #4
What does your Mac use to broadcast its location information after you turn on Find My when it's offline or in sleep mode?
- A. Emergency SOS
- B. Wi-Fi
- C. Ultra Wideband (UWB)
- D. Bluetooth
Antwort: D 🗳️
Frage #5
Why are passkeys more secure than passwords?
- A. They are less vulnerable to phishing.
- B. They work on Apple devices only.
- C. They generate a unique shared secret for every account on the device.
- D. They use XProtect to create signed certificates in iCloud Keychain.
Antwort: A 🗳️
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