Huawei Certified Pre-sales Associate-Unified Communications H19-304 Prüfungsfragen mit Lösungen:
1. Quality inspectors can use the CMS tool to query playback recordings and evaluate agent performance.
What conditions can the quality inspector use to query the recording? () (multiple choice of this question)
A) Query by agent number or customer number
B) Query the recording by keyword.
C) Query by call duration. For example, query a call with a call duration of more than 10 minutes.
D) Recording start time and end time, the system will query the recording files in this time period.
2. 7900 series phone which keys can achieve the status of the ability to display: () (multiple choices of this question)
A) Voice message button
B) Line button
C) Soft keys on the screen
D) Expansion board programmable keys
3. Which of the following is correct about eSpace 7950? () (multiple choices in this question)
A) One Bluetooth module and two GE ports
B) 5-inch LCD screen
C) 48KHZ speech sampling rate
D) Support for three expansion boards
4. The evolution of enterprise communications does not include which of the following ()
A) Voice over IP (VoIP)
B) Unified Communications (UC)
C) User Collaboration and Communication (UCC)
D) Wide adoption of digital telephones
5. Report administrators can use BIR reports to create periodic reports. Reports are formed in cycles and do not need to be manually created by administrators to facilitate administrators.
The following is a description of the periodic report. The correct one is () (multiple choices in this question)
A) After the periodic report is generated, you can tell the administrator through a short message to facilitate the administrator to view it in time.
B) After the periodic report is generated, it can be sent to the administrator's email address.
C) After the periodic report is generated, it can be sent to My Reports.
D) When an administrator creates a periodic report task, any report on the underlying report template can be used.
Fragen und Antworten:
| 1. Frage Antwort: A,C,D | 2. Frage Antwort: B,D | 3. Frage Antwort: A,B,C,D | 4. Frage Antwort: D | 5. Frage Antwort: B,C,D |
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