Salesforce Sales-Con-201 Prüfungsthemen:
| Abschnitt | Gewichtung | Ziele |
|---|---|---|
| Praktische Anwendung von Sales Cloud-Kenntnissen | 33% | - Implementierungsstrategien für Sales Cloud - Kundenerfolg und Lösungsbereitstellung - Skalierbarkeit und Wartbarkeit |
| Konfiguration von Sales Cloud | 16% | - Funktionen und Anpassung von Sales Cloud - Verkaufsprozesse und Arbeitsabläufe |
| Verkaufschancenverwaltung | 17% | - Prognose- und Zielverwaltung - Phasen von Verkaufschancen und Pipeline-Verwaltung |
| Kunden- und Kontaktverwaltung | 12% | - Kundenhierarchie und Beziehungen - Bewährte Verfahren für die Kontaktverwaltung |
| Interessentenverwaltung | 12% | - Qualifizierung und Umwandlung von Interessenten - Interessentenbewertung und -weiterleitung |
| Analysen mit Sales Cloud | 10% | - Vertriebskennzahlen und Leistungsindikatoren - Berichte und Dashboards für den Vertrieb |
Salesforce Certified Sales Cloud Consultant Sales-Con-201 Prüfungsfragen mit Lösungen
Cloud Kicks (CK) has hired a consultant to help enhance its current Salesforce implementation.
What should the consultant do first to help CK meet its business requirements?
- A. Define the solution.
- B. Design the architecture.
- C. Conduct discovery sessions.
Universal Containers (UC) does business with a contact associated with a specific account with the contact role of executive. The contact is also on the board of a nonprofit that has requested a charitable donation from UC. UC wants to track the contact on both accounts. What is the most efficient solution that the consultant should implement to meet the requirement?
- A. Enable the Contact to Multiple Accounts feature.
- B. Create a new lookup field on the Contact record.
- C. Create a new Contact record related to the nonprofit account.
Universal Containers (UC) has Account and Contact data it wants to migrate to Sales Cloud. The data comes from several sources and the data quality is unknown. The consultant wants to assess the entire data set for quality prior to loading it to production without impacting UC's current operations. The consultant recommends using a Full Copy sandbox as an initial step.
Which Sales Cloud feature should the consultant use to support this approach?
- A. Import Wizard
- B. External IDs
- C. Duplicate Jobs
When a lead is created, Cloud Kicks wants to implement rules to assign the lead to the appropriate user. The new record should have the assignee's default record type. Which approach should the consultant recommend to meet the requirement most efficiently?
- A. Create a flow to update the lead record type of the assignee.
- B. Match the record type of assignee in the User settings.
- C. Use Lead settings to set the record type of the assignee.
The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings. What should the consultant recommend to the project manager?
- A. Bring additional resources from the consulting firm to the project.
- B. Confirm that the statement of work (SOW) Is realistic.
- C. Revisit the communication plan and set up more frequent check-ins.
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