Salesforce Certified B2C Solution Architect Arch-302 Prüfungsfragen mit Lösungen:

1. Northern Trail Outfitters (NTO) wants to unify customer data with a single identity for each customer across their eCommerce sites and communities. Communities are treated as an identity provider (IDP) for commerce enabling self-service support for products via knowledge articles, crowd-sourced knowledge, and Chatter.
What data should be maintained within Experience Cloud as the primary system?

A) Shipping address
B) Core profile data (name, email)
C) Communication preferences
D) Payment methods

2. A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.
What should a Solution Architect recommend?

A) Implement Aloha template for students to access email with Salesforce Authenticator app.
B) Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.
C) Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.
D) Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.

3. A Solution Architect is working on a project that will use Service Cloud and Marketing Cloud. The company is concerned about its service agents' productivity, since they will sometimes also require access to Marketing Cloud. The company wants the Solution Architect to implement a solution that lets agents authenticate and access all systems with the least possible clicks. The company wants agents to confirm their identity using multi-factor authentication (MFA) upon logging in to either system.
Which three activities does the Solution Architect need to complete in order to meet the company's requirements?
Choose 3 answers

A) Define which system is acting as an identity provider (IDP).
B) Enable Active Directory Federation Services (ADFS) and Salesforce Event Monitoring on the identity provider (IDP).
C) Configure Marketing Cloud Connect,
D) Enable SSO on both Service Cloud and Marketing Cloud.
E) Enable MFA on the identity provider (IDP).

4. A company uses B2C Commerce, Marketing Cloud, and Service Cloud and requires that customers create an account before making their first purchase.
Which system creates the customer ID and which system creates an additional ID to use as the customer primary record?

A) Service Cloud creates a customer ID and an additional ID to be used as the primary record.
B) B2C Commerce creates a customer ID but the primary record should be created through Service Cloud.
C) Marketing Cloud creates a customer ID but the primary ID should be created through B2C Commerce.
D) A B2C Commerce creates a customer ID and an additional ID to be used as the primary record.

5. Northern Trail Outfitters (NTO) wants to use Salesforce as a front end for creating accounts using the lead-to- opportunity process. When an opportunity is closed or won, an order must be created in the ERP, which manages orders. The organization has an Enterprise Service Bus (ESB) that supports the CometD protocol.
Which two integration approaches or steps should a Solution Architect recommend for this scenario?
Choose 2 answers

A) Enable ESB to subscribe to the platform event using the CometD protocol and notify the back-end ERP system to create the order asynchronously.
B) Define a new platform event in Salesforce and then create a Process Builder process to publish a platform event when the opportunity status changes to Closed-Won.
C) Enable ESB to publish to the platform event using the CometD protocol and notify the back-end ERP system to create the order synchronously.
D) Define a new platform event in the back-end system for the order details and then create a Process Builder process to initiate the platform event when the opportunity status changes to Closed-Won.

Fragen und Antworten: